The Challenge

Esdevium UK, now part of Asmodee, needed a logistics partner that combined advanced technology with experienced customer service. Their existing providers created inefficiencies—one lacked technology, while the other lacked service and expertise.

Key challenges included:

• Limited shipment visibility
• Lack of tech integration
• Pricing concerns
• Complacency from incumbents

To find a better solution, they issued an RFQ to 10 freight companies, seeking a balanced provider that offered both cutting-edge tracking and proactive support.

The Solution

Ecosphere Global Logistics delivered an integrated approach, blending freight expertise with technology:

• PO & SKU-level tracking for detailed shipment visibility
• Live sailing data connected directly to carriers
• Eco-X platform for centralized communication & reduced email reliance
• 24/6 global account management for real-time, human support

Unlike competitors focusing solely on technology, Ecosphere combined smart tech with hands-on service, ensuring shipments were actively managed, not just monitored.

The Results

• Though the partnership began in January 2025, early benefits include:
• Increased efficiency across shipping, sales, accounts & warehouse teams
• Enhanced shipment visibility with real-time tracking & analytics
• Centralized communication via Eco-X, reducing manual follow-ups
• Significant time savings, as paperwork & customs entries are automated

Looking Ahead

Esdevium UK anticipates greater resource efficiencies, allowing their team to focus on strategic growth rather than logistics bottlenecks. Ecosphere Global Logistics is proving that the future of freight forwarding isn’t just about technology—it’s about technology with a human touch.

Interested in optimizing your supply chain? Let’s talk.